Are you a people person? Do you enjoy helping others? If so, a career as a customer service clerk may be the perfect fit for you! In this article, we’ll discuss what customer service clerks do, the skills they need to succeed, and the training they receive. By the end, you’ll have a better understanding of whether a career in customer service is right for you.
Job Details
Salary
$65,000–$70,000 a year
Location
3937 22nd Avenue
Prince George, BC
V2N 1B7
Job Type
Permanent
Full-time
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Wellness Program
RRSP Match
Dental Program
Extended health
Full Job Description
Work setting
- Public sector
Tasks
- Access and process information
- Address customers’ complaints or concerns
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Maintain records and statistics
- Perform general office duties
- Process incoming requisitions
- Prepare price quotations
Computer and technology knowledge
- Database software
- MS Excel
- MS Outlook
- MS Windows
- MS Word
Area of work experience
- Forecasting or projection
Transportation/travel information
- Own transportation
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
Screening questions
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Long term benefits
- Registered Retirement Savings Plan (RRSP)
Other benefits
- Free parking available
- Learning/training paid by employer
- Travel insurance
- Wellness program
Company Website : West Fraser
Closing Date : 21 December, 2022
Source : Infoghmedia
